United Airlines blocks customers from using AI agents to book and manage flights
United says it will not let personal AI assistants book tickets or manage reservations, warning that sharing account credentials with third-party agents can expose sensitive data and cause unintended purchases. It also cited federal rules on information airlines must give passengers.
Why it matters
Companies are starting to restrict AI agents on their accounts, which may limit what consumer agents can do for you online.
aii.news picks and summarizes stories from trusted news sources with the help of AI. Every story links to the original reporting. How we work.