aii.news
SecurityEveryday12 Nov

United Airlines blocks customers from using AI agents to book and manage flights

A large group of people waiting in line at an airport
Photo: Edwin Petrus / Unsplash

United says it will not let personal AI assistants book tickets or manage reservations, warning that sharing account credentials with third-party agents can expose sensitive data and cause unintended purchases. It also cited federal rules on information airlines must give passengers.

Why it matters

Companies are starting to restrict AI agents on their accounts, which may limit what consumer agents can do for you online.

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